Managed IT and cybersecurity for SMBs
Our clients experience 65% fewer issues
Real humans answer in 3 rings
Our client retention rate is 4x longer than the industry Average
Security that Holds up in the real world
*True Metrics industry benchmarks cite 0.75 to 1.0 reactive tickets/computer/month. Our average is from 0.29 to 0.31 reactive tickets/computer/month.
*Those same benchmarks cite typical first response between 1 and 2 hours. We typically answer calls in 3 rings and emails in less than 15 minutes.
*Industry benchmarks also show a 12% client churn rate on average. We have a less than 3% churn rate.
*We have real-world experience with hack prevention and remediation through our work with the insurance industry. Learn why this matters.
Stop searching. Start watching.
In 3.5 minutes, you’ll know wHY Seventh Wall.
Our clients found what they were looking for in Seventh Wall. Hear their stories and understand why they stopped searching for IT solutions.
This video features rough cut, unscripted client feedback about their experience with Seventh Wall. These clips were gathered through virtual interviews by an independent third-party.
Got your attention?
Perfect.
As you will see, we're not your typical IT company. We never hide behind technical jargon, we show up to be with you and your people and we bring personality, real-world perspective, and a genuine desire to build lasting relationships.
And we don’t hide our prices. Our plans and fees are listed on this site.
We have Three Types of Services.
Fully Managed IT
We bring the tools, the systems, years of collective experience across many business sectors, and the caring team.
Turn-key, pain-free onboarding
Dedicated project managers
Support calls answered by a real person typically in 3 rings
Co-Managed IT
If you already have an IT staff, then you know they are key to your business success. We help them.
Help with users, projects, devices, software, etc.
Custom options for what your tech team needs
Level 2 helpdesk for your IT staff and/or Level 1 help for your users
Consulting & Projects
Whether you are already a managed client or not, we will help with your tech project.
From fractional CTO work to deploying a cloud server cluster
Planning, project management, execution included
Flat-fee structure with clear deliverables
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We needed a secure cloud environment for our clinical research software and Seventh Wall has delivered! Not only do they maintain multiple safeguards and backups for our tools, but they also support all our employees with tech issues. We have a distributed workforce, so we needed a company that wasn't bound by geography. Finally, they are just good people. I call and get a person who knows me, my business and cares. I feel like that is a rare thing these days with tech companies. We've worked with them for years, and we plan to work with them for years to come.
Phil Lemon
Chief Business Officer
Ice Global Consulting -
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My experience with Seventh Wall has been overwhelmingly positive. They helped us to set up a public wifi network that is robust enough to handle 200-300 guests, but easy enough for us to manage without our own IT person. They've also helped us with servers, backups, all sorts of things. And their folks are friendly and reliable. This is just a great business.
Fitz Green
Technical Lead
Center for Christian Study -
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This company is fantastic to work with! It does not matter if you are working with Chris, Brad or Damian they are all so knowledgeable, kind and helpful. Bryant is amazing as well. I highly recommend them if you are looking for an IT firm. You could not be in better hands!
Andrea Johnson
Executive Director
Construction & Demolition Recycling Association -
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I've been working with the Seventh Wall team since I started my business four years ago. They have been fabulous to work with. They're extremely knowledgeable and friendly, and are always quick to respond whenever we have IT issues. I highly recommend them to other small business owners to assist with all their IT needs!
Beth Norton
Founder
Norton Health Law -
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Take IT off your worry list. This team is available, or quickly responsive if they have to call you back, and get the problem solved!
Kim Kepchar
CEO
Wooden Sun -
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As the former Firm Administrator for a local law firm, we used this company exclusively for all our computer needs. They developed security programs for our office, tended to all our computer needs and problems and were hugely responsive when we had problems and issues. I wouldn't use any other company.
Rochelle Larson
Practice Manager
Hammond Townsend -
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I love these guys. They always take the time to listen before telling me what to do. This may seem like a small thing, but I really appreciate it. They are very approachable and knowledgeable.
Amy Lessley
Community Manager
Staunton Innovation Hub -
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Over the past year, our accounting firm has had the privilege of working with Seventh Wall. Their service has been nothing short of exceptional, consistently exceeding our expectations in every aspect. From the moment we reach out with a tech issue, their response time is impressively swift. This rapid response is not just a testament to their efficiency, but also their understanding of the importance of minimizing downtime in our operations.
Steven Murray
Partner
Allsouth Accounting -
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These folks are the bomb diggity. They manage and monitor my network and security as well as troubleshoot IT snafus on demand. Responsive, expert, professional but fun. Always sort things out as quickly as possible and provide helpful recommendations without any "sales hype." Can't say enough good things about them.
Doris Gelbman
Owner
Gelbman Law -
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My employer uses Seventh Wall as our resource for any and all tech support, especially with new employee onboarding. I am not tech savvy at all, and no matter the issue, anytime I need help with something I just send them a quick email and I usually hear back within 5-10 minutes and they always are able to offer a solution! They are also extremely friendly and personable. :)
Cady Bolling
Office Administrator
Gropen -
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Seventh Wall is an excellent full service IT provider. They helped us update server equipment, reset our network, and were a big help with wireless and cellular capabilities we needed to deploy. I have no hesitation in recommending them to other businesses who need cost effective IT services and monitoring. These guys get it and they understand customer service as well.
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Seventh Wall is also very responsive to our needs and when there is an emergency they get to us ASAP. All the team members are outstanding.!
Zebee Levet
Office Administrator
Cress CPA -
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Ever since working with the people from Seventh Wall, starting in 2009, I have found them to be especially responsive and have solved whatever problems that have evolved.
Paul LeGrand
Owner
Divorce Financial Planning -
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We can’t put into words what the Seventh Wall crew has done and continues to do for us as a business, and personal use computers! Kreela went way out of her way to fix my sons computer. It seemed to be a lot of work, and she was very informative with how she was going to repair along with options to make it a better system. You can’t beat the service experience. Thanks a lot Kreela and the Seventh Wall crew for a job well done!
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Bryant and his team of friendly staff have been helping us with our computer protection and support since 2017 and have consistently provided great availability, communication, and results. I highly recommend Seventh Wall’s services.
Brett Krasner, MD
Owner and Board Certified Dermatologist
Family Dermatology of Albemarle, PLC
A word from the Founder.
I've been in this industry long enough to know that IT companies are all commoditized. We all have the same tools and capabilities. Everyone says they protect, maintain, and back up your systems and they do.
So how can our clients possibly have 65% fewer issues?
Because a real person picks up the phone in about three rings.
Our clients describe IT calls as therapy sessions.
Our team feels so cared for that a spouse once said to her hubby, ‘I feel like I got my husband back.’
Our team isn’t rushed.. they are incentivized to TAKE THEIR TIME and fix things the right way the first time. This pays back time dividends with fewer issues and even more time to do proactive maintenance.
At Seventh Wall, we do things differently. Our culture is built on trust, empathy, and human connection. It shows. Our team averages over 10 years with us, and that stability means better service, stronger relationships, and real results for our clients.
Thanks for visiting and taking the time to learn a bit about Seventh Wall. 🙂🤘
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